Frequently Asked Questions

We are open 9am-5pm, Monday to Friday, excluding holidays. If in doubt, give us a call on 028 4377 0370

For orders up to around 250kg, we offer two-day delivery with DPD (business days, tracking provided). For orders over 250kg, we deliver via pallet, using Montgomery Transport. Delivery is usually within 2-3 business days. Read more delivery information here.
Payments made on this website are handled by PayPal, but note you do not need to have a PayPal account - you can use your credit card or debit card. Alternatively, you can e-mail your order to us and we will send you a pro-forma invoice for payment by cheque or Postal Order. You can also place an order by telephone, providing credit card/debit card details or requesting a pro-forma invoice. All orders must be paid for prior to dispatch.
Shipping is charged based on weight, with a flat rate for every 25kg. Each product's weight is shown on the Additional Information tab of its product page, and the total shipping cost is shown at checkout.
We do - in addition to the 'small bulk' discounts you can see on this site, we offer greater discounts for large orders - give us a call on 028 4377 0370 for our best price.

Get in touch

Still have questions, or need to tell us about something? Give us a call on  028 4377 0370 or fill out the form below and we’ll get back to you as soon as possible. You can also find us on Facebook and Twitter – maybe you’d like to leave us a review? We look forward to hearing from you!